WHATS HAPPENING ON JUNE 15TH

Good news! Beginning June 15, RTA will open its buses to full capacity. The move follows California’s plan to loosen social distancing guidelines. Masks will still be required while riding the bus, per federal law.

Although RTA is expanding capacity on the buses, RTA will continue to do what we have always done – provide a safe, clean bus ride. From frequent cleaning to upgraded ventilation to onboard hand sanitizer and touch-free mobile ticketing, we’ve got you covered. All you have to do is wear a mask, a simple requirement to help keep you and your family safe.

RTA's reception area in Riverside will also open on June 15. Customers are reminded to practice social distancing and wear masks while visiting all RTA facilities.

Continue reading to see what RTA has been doing to make your travel safe, and when you’re ready to ride, what you can do to make your trip more comfortable.

SETTING THE STANDARD FOR CLEAN, SAFE TRAVEL

From the moment you board to when you reach your destination, you’ll experience RTA’s commitment to keeping Riverside County moving safely. We’ve raised the standard by putting measures in place to give you peace of mind when you travel with us. We’re frequently cleaning all surfaces and high-traffic areas, giving you more space, and offering touch-free ways to pay your fare. At every step of your journey, we have you covered.

See below to learn more about what we are doing to keep you safe and what you can do to stay healthy.


RTA PARTNERS WITH DOZENS OF AGENCIES NATIONWIDE ON HEALTH AND SAFETY PROGRAM

Because the safety of our customers and employees has always been our number-one priority, the Riverside Transit Agency is proud to partner with the American Public Transportation Association on a national health and safety program that will keep our wheels moving during these challenging times. With a strong focus on clean vehicles, safe travel practices, and the guidance of health officials, RTA joins dozens of agencies across the United States who are part of the APTA Health & Safety Commitments Program. Thanks to the program, public transit agencies like RTA are sharpening their individualized policies and practices to maximize safety. As one united voice, we stand behind the heroic efforts of transit providers and their customers nationwide as we work together amid the national recovery now underway. Check out our new safety video below.

TRAVEL WITH CONFIDENCE

On every trip you take with RTA, your safety and well-being is our number-one priority. We’re committed to giving you peace of mind when you travel with us. Here’s what RTA is doing to make your journey with us safe.  

Face Coverings 

Although mask mandates are being relaxed beginning in May 2021, the Centers for Disease Control and Prevention (CDC) and the Transportation Security Administration (TSA) still require all drivers and customers to wear masks on board buses and at transit hubs. Failure to comply with the order will result in denial of boarding and/or removal from the premises. RTA thanks its customers for continuing to do their part to stop the spread.

Proper use of face masks is essential.  Face masks must:

  • Completely cover the nose and mouth.
  • Fit snugly but comfortably against the side of the face.
  • Be secured to the head with ties, ear loops, or elastic bands that go behind the head.
  • Be a solid piece of material without slits, exhalation valves or punctures.
  • Cloth masks should be made with two or more layers of a breathable fabric that is tightly woven (i.e., fabrics that do not let light pass through when held up to a light source).
  • If gaiters are worn, they must have two layers of fabric or be folded to make two layers.

Proper face masks can:

  • Be either manufactured or homemade.
  • Be reusable or disposable.
  • Have inner filter pockets.
  • Clear masks or cloth masks with a clear plastic panel may be used to facilitate communication with people who are hearing impaired or others who need to see a speaker’s mouth to understand speech.
  • Medical masks and N-95 respirators are acceptable.

Maximum Capacity
Until June 15, 2021, RTA is practicing social distancing by limiting the number of customers on all our buses so there is plenty of room to spread out.

On-board Hand Sanitizer
Touch-free hand sanitizer dispensers are installed on all buses providing passengers an easy, convenient and safe way to keep their hands clean when riding RTA buses. 

Go Touch-Free
You can now scan your mobile pass to limit physical interactions. Download the free Token Transit app for contactless payment.

Smart Ride Guide
Say goodby to paper. Download the contact-free digital Ride Guide here .

Keeping Everyone Safe
In an effort to maintain a safe environment onboard the bus, all RTA employees are required to pass a health check before starting work everyday. At our facilities, we are doing around-the-clock disinfecting.

Don't Travel if You're Sick
Staying home is the best way to protect yourself and others from getting sick.

Frequent Cleaning
For your peace of mind, RTA is cleaning and sanitizing buses with electrostatic foggers every day. We’ve also upgraded our on-board ventilation system and filters to give you fresher, cleaner air while you ride.

Safety Barriers
To maintain a healthy environment while boarding, RTA installed safety barriers on all buses to minimize contact between the drivers and customers.

Stay Connected
Plan your next trip by visiting RiversideTransit.com or calling our Customer Information Center at (951) 565-5002. Real-time bus arrival information is available on the BusWatch and Transit apps as well as Google Transit. You can also get instant route and schedule updates by signing upfor iAlerts, BusWatch or visit us on social media to stay in the loop. 

WHAT YOU CAN DO

RTA is proud to keep our buses rolling for essential travel. Whether you need a ride to work, the supermarket or medical facilities, you can rely on RTA to get you to your destination safely. Thank you for your patience as we all work together during this challenging time to maintain a healthy environment aboard our buses. 

The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.

In addition, RTA recommends:

  • Travel only for essential purposes.
  • Keep at least six feet away from other riders and drivers. 
  • Be sure your face covering is on before you board and wear it during your entire trip. 
  • Download the contact-free digital Ride Guide here 
  • Go touch-free. Buy your next bus pass using the Token Transit app.
  • You may verbally request your stop as it approaches instead of pushing the stop request signal.
  • Practice frequent handwashing and use hand sanitizer.

These precautions apply to every vehicle in our fleet, including local fixed route and CommuterLink buses as well as our Dial-A-Ride vehicles. 

SAFETY BARRIERS AND SOCIAL DISTANCING 

To maintain a healthy environment while boarding, RTA installed safety barriers on all buses to minimize contact between the drivers and customers. 


RTA’S RECEPTION AREA OPENS JUNE 15

RTA's reception area in Riverside will also open on June 15. Customers are reminded to practice social distancing and wear masks while visiting all RTA facilities.

  • For route and schedule information, call our Customer Information Center at (951) 565-5002 weekdays from 6 a.m. to 10 p.m. or weekends from 8 a.m. to 10 p.m.
  • For bus pass information, call (951) 565-5002 or visit the Fares & Passes page on our website. The nearest pass outlet to our Riverside office is Friendly Liquor, 3962 University Avenue,
    (951) 787-9224. You can also download mobile bus passes on the Token Transit app.
  • For lost and found, please call (951) 565-5000.

 CONTACT US

Please don’t hesitate to contact RTA’s Customer Information Center at (951) 565-5002 to learn about affected routes and ways to plan your next trip. You can also follow us on social media, subscribe to iAlert or email us at  for latest updates. 


ABOUT THE CORONAVIRUS

According to the Centers for Disease Control (CDC) website, coronavirus is a respiratory disease caused by a novel coronavirus. RTA is monitoring situational updates and guidance from the Center for Disease Control, the California Department of Health and the County of Riverside to stay on top of the situation.    

Where else can I go for additional information on the coronavirus?  

  • Global – World Health Organization
  • Federal – Occupational Safety and Health (OSHA), US Food and Drug Administration (FDA), US Department of Homeland Security (DHS), US Environmental Protection Agency (EPA)
  • Domestic – Centers for Disease Control and Prevention
  • State – California Department of Health
  • Local – Riverside County Public Health

Good news for residents who want to get vaccinated against the coronavirus. Beginning Wednesday, May 12, a mobile clinic will be at the Riverside Transit Agency, 1825 Third Street, for three days from 9:00 a.m. until 3:00 p.m., offering free Pfizer vaccines to members of the public. Vaccines are available for anyone age 12 and older. Anyone under the age of 18 must have a parent or legal guardian present.

Appointments are encouraged but not required. Click here to schedule your appointment. The clinic will resume at the same location on June 4 for your follow-up appointment. 

For more information and to schedule your appointment, contact the County of Riverside Customer Support Team at (951) 358-5000. For RTA related questions, contact RTA’s Customer Information Center at (951) 565-5002.

DOWNLOAD THE FLYER IN ENGLISH AND SPANISH

WHAT: FREE COVID-19 VACCINES AVAILABLE AT RTA

WHEN: MAY 12, 13, 14 from 9:00 A.M. - 3:00 P.M.

WHERE: RTA PARKING LOT, 1825 THIRD STREET IN RIVERSIDE

SERVED BY: ROUTES 10, 13 AND DIAL-A-RIDE

On May 9, RTA continued to operate a reduced schedule due to the coronavirus pandemic and made route and schedule changes to improve reliability. All changes are temporary and will be evaluated in future service plans.

AFFECTED ROUTES: 1, 15, 16, 18, 19, 21, 40, 204, 205, 206 and 208.

SERVICE CHANGE GUIDE    RIDE GUIDE    SYSTEM MAP

ROUTE 1 

The portion of this route in Corona between the Smith and 6th timepoint and West Corona Metrolink Station has been discontinued. The following eastbound trips departing the West Corona Metrolink Station were adjusted: 7:52 a.m., 8:22 a.m., 9:08 a.m., 9:38 a.m., 4:52 p.m., 5:23 p.m., 6:27 p.m., 6:49 p.m. and 8:43 p.m. The 4:40 p.m. westbound trip departing UCR at Bannockburn has also been adjusted.

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ROUTE 15

A portion of this route on Indiana Avenue from La Sierra Avenue to Merced Drive and Magnolia Avenue has been discontinued along with the portion on Magnolia Avenue from La Sierra Avenue to Galleria at Tyler Mall. All trips in both directions have been adjusted.

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ROUTE 16

The 7:44 p.m. eastbound trip departing UCR at Bannockburn has been adjusted to depart at 7:34 p.m. to improve connections with other RTA routes.

ROUTE 18

The portion of this route between the Moreno Valley Mall and Moreno Valley College has been discontinued. All trips have been adjusted.

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ROUTE 19

The 8:26 p.m. southbound trip departing Moreno Valley Mall has been adjusted to depart at 8:16 p.m. to improve connections with other RTA routes.

ROUTE 21

The portion of this route between the Pedley Metrolink Station and Banana and Cherry timepoint in Fontana has beene discontinued. All trips in both directions have been adjusted.

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ROUTE 40

This route, which currently serves Canyon Lake and Menifee, has been temporarily discontinued until demand returns.

ROUTE 204

Service frequency has been reduced to match ridership levels. Northbound trips departing the Market and University timepoint at 4:20 a.m., 5:55 a.m. and the UCR at Bannockburn timepoint at 2:55 p.m., 3:45 p.m. and 6:13 p.m. have been discontinued. The southbound trips departing the Montclair TransCenter at 5:25 a.m., 7:04 a.m., 4:17 p.m., 5:12 p.m. and 7:36 p.m. have been discontinued. The following northbound trips departing UCR at Bannockburn have been adjusted: 6:45 a.m., 2 p.m. and 5:08 p.m. The 8:01 a.m., 3:27 p.m. and 6:33 p.m. southbound trips departing Montclair TransCenter have also been adjusted to meet ridership demand.

ROUTE 205

The portion of this route between the Corona Transit Center and Village at Orange has been temporarily discontinued. All trips have been adjusted.

205

ROUTE 206

Service frequency has been reduced to match ridership levels. Northbound trips departing the Promenade Mall timepoint at 4:17 a.m., 5:09 a.m., 5:48 a.m., 4:41 p.m. and 6:30 p.m. trips have been discontinued. Southbound trips departing the Corona Transit Center timepoint at 6:25 a.m., 7:12 a.m., 5:09 p.m. and 5:50 p.m. have been discontinued. The 3:17 p.m. northbound trip departing the Promenade Mall has been adjusted as well as the 4:31 p.m., 5:30 p.m. and 6:40 p.m. southbound trips departing the Corona Transit Center.

ROUTE 208

This route, which currently connects Temecula and Riverside, has been temporarily discontinued.

Join Us to Learn about the Vine Street Mobility Hub Final Design

The virtual workshop will be our third such event on the mobility hub planned near downtown Riverside across from the Riverside-Downtown Metrolink Station. The workshop is a great resource for members of the public and stakeholders to learn more about this significant project as well as get updates from the workshops held in February and June of 2020.  Given the importance of social distancing during these challenging times, RTA will hold its next public workshop on the Vine Street Mobility Hub online.

Date: Thursday, April 15 - Tuesday, April 20
Visit the project website for access to the Virtual Meeting room: vinestmobilityhub.com

The virtual meeting room will focus on the following:

  • Project Area
  • Site Plan
  • Station Elements
  • Concepts/Designs
  • Project Schedule
  • Overview Sheet
  • Feedback Station

We would like to hear from you. Please take the short survey on the project website to provide your valuable input and help RTA improve mobility throughout the region.

Let's Keep Moving Together! Visit vinestmobilityhub.com for more information. 

RELATED ARTICLES

To ride, students at participating colleges use a free mobile ticketing app. Youth 18 and under just need to show a valid ID to the driver. Once aboard, you can ride anywhere RTA buses go, anytime they operate. And yes, you can take your bike or skateboard with you.

With friendly drivers and a safe environment — and now free rides — RTA is a great option for travelling to destinations near and far. Plus, there’s comfortable seating, free Wi-Fi service and USB charging ports to make the ride even better. Did we mention that it’s free? 

The free rides are made possible by a Low Carbon Transit Operations Program (LCTOP) air quality grant that provides public transit funding for projects that help reduce greenhouse gas emissions and improve mobility.  

HOW TO RIDE

COLLEGE STUDENTS: When you register for classes, be sure to provide your mobile phone number to the college. Then about one week before classes start, you’ll receive a text message with instructions on downloading your free mobile pass. After that, simply validate your mobile pass whenever you board and enjoy the ride. Student ID cards are longer be accepted on the bus. Participating schools include Cal Baptist University, La Sierra University, Moreno Valley College, Mt. San Jacinto College, Norco College, Riverside City College and UC Riverside. 

YOUTH: To ride for free, simply show a valid school ID from the current school year, an RTA Youth ID card, a California driver’s license or any state-issued ID showing the rider is 18 or younger.

For schedule and route information, click here or contact RTA's Customer Information Center at (951) 565-5002.

FREE RIDES AUGUST 2020 – JULY 2022
. Dates subject to change.


DOWNLOAD THE FLYER

Filename Date Size
An Adobe Acrobat file Zero Dollar Ride Program Youth v10.0 04-29-2021 1.47 MB
An Adobe Acrobat file Zero Dollar Ride Program UCR v10.0 04-29-2021 613.64 KB
An Adobe Acrobat file Zero Dollar Ride Program RCC v10.0 04-29-2021 930.49 KB
An Adobe Acrobat file Zero Dollar Ride Program LSU v10.0 04-29-2021 616.83 KB
An Adobe Acrobat file Zero Dollar Ride Program CBU v10.0 04-29-2021 1.47 MB


TRAVEL WITH CONFIDENCE 

On every trip you take with RTA, your safety and well-being is our number-one priority. We’re committed to giving you peace of mind when you travel with us. Here’s what RTA is doing to make your journey with us safe.

  1. Face coverings: Face coverings that cover the mouth and nose are required for all customers and coach operators on the bus and at transit centers. Be sure your face covering is on before you board and wear it during your entire trip. If you decline to wear one, you will not be able to ride.

  2. Expanded cleaning: For your peace of mind, RTA is cleaning and sanitizing buses with electrostatic foggers every day.

  3. Air filtration: We’ve upgraded our on-board ventilation system and filters to give you fresher, cleaner air while you ride.

  4. Safety barriers: To maintain a healthy environment while boarding, RTA is installing safety barriers on all buses to minimize contact between the drivers and customers. In the meantime, customers on buses without the barriers will be asked to board and exit from the rear doors to maximize safety.

  5. Maximum capacity: RTA is encouraging physical distancing onboard and while boarding. Up to seven customers can ride our smaller buses at one time, while up to 10 can ride our larger buses so there’s plenty of room to spread out.

  6. Service based on demand: We are always working hard to provide the most service possible based on demand and evolving health conditions. We are also collaborating with public health officials to keep our customers safe and our buses on the road. During these challenging times, RTA is operating a slimmed-down version of its service similar to a Sunday schedule. In some cases, sweeper buses are available to pick up anyone left behind due to capacity issues.

  7. Stay connected: Plan your next trip by visiting RiversideTransit.com or calling our Customer Information Center at (951) 565-5002. Real-time bus schedule arrival information is available on the BusWatch and Transit apps. You can also get instant route and schedule updates by signing up for iAlerts or Bus Watch or visit us on social media to stay in the loop..

  8. Go touch-free: You can now scan your mobile pass to limit physical interactions. Download the free Token Transit app for contactless payment.

  9. Keeping everyone safe: In an effort to maintain a safe environment onboard the bus, all RTA employees are required to pass a health check before starting work every day.

  10. Don’t travel if you’re sick: Staying home is the best way to protect yourself and others from getting sick.